Chai Unveils Agentic AI Voice Agent Demo—Advancing the New Era of Autonomous Business Operations

Palo Alto, CA - April 2025 - Chai (at heychai.ai), a leading AI innovation company, has launched the first public demo of its Agentic AI-powered Voice Agent. The demo showcases how AI can seamlessly embed itself into day-to-day operations, handling real conversations, making business decisions, and executing them autonomously.

Unlike traditional voice bots or scripted call systems, Chai’s Voice Agent demonstrates the next leap in automation: one where AI doesn’t just respond—it reasons, adapts, and acts within complex business workflows.

“In most companies, AI is still locked behind dashboards and reports,” said Roger Rohatgi, Chief AI Officer at Chai. “We believe the real power of AI lies in putting it to work—not as a tool, but as an autonomous collaborator. This Voice Agent is proof of that vision in motion.”

In this 5-minute video above, the agent is seen answering a live call, identifying the caller’s intent, troubleshooting an issue, checking account status, suggesting solutions and options, negotiating pricing, offering a discount, getting approval from a human manager, scheduling an appointment, updating backend systems, sending follow-up information, and even transferring the call—all without human involvement. The solution was developed to reduce operational bottlenecks, improve service response times, and empower teams to focus on strategic work instead of routine calls.

The Voice Agent leverages Chai’s proprietary Agentic AI framework, which focuses on building AI agents that can observe, decide, and act across enterprise systems. The company is launching this capability with enterprise clients in logistics, field services, and customer support—demonstrating measurable improvements in productivity, customer satisfaction, and cost savings.

About Chai

Chai is an innovation and AI company helping enterprise teams embed Agentic AI into their operations. With more than 17 years of experience in design, software, and automation, Chai’s mission is to create human-centered AI that enhances business capabilities and amplifies human potential. For those looking to begin their AI journey, visit https://heychai.ai/start

Media Contact:

Pedro Sanz

Marketing Manager, Chai marketing@heychai.ai